DesRosiers Studios - Online Shop Terms and Conditions

1. Introduction

Welcome to DesRosiers Studios Online Shop. These terms and conditions outline and apply to the use of our website and the purchase of items from our online store.

By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not purchase items from the online store.

2. Definitions

"We," "us," or "our" refers to DesRosiers Studios.
"You" or "your" refers to the customer or user of our website.
"Product" or “products" refers to the items offered for sale on our website.

3. Ordering Process

3.1 Placing an Order: To purchase a product, you must follow the ordering process on our website. By placing an order, you agree to pay the specified price for the selected product, and you agree you are the/an authorised user of the submitted payment method.

3.2 Order Confirmation: Once you place an order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order but serves as a confirmation that we have received your request.

3.3 Order Acceptance: Acceptance of your order occurs when we dispatch the product. We reserve the right to refuse or cancel any order for any reason.

4. Pricing and Payment

4.1 Prices: All prices on our website are in Canadian Dollars (CAD) and are subject to change without notice.

4.2 Payment: Payment is required at the time of placing the order. All payments are processed through Stripe; we accept all major credit cards and Apple Pay. By placing an order, you confirm that you are the/an authorised user of the selected payment method and credentials.

4.3 Taxes and Duties: You are responsible for any applicable taxes/duties/import fees imposed on the purchase of our products. At this time, DesRosiers Studios does not collect federal or provincial sales taxes.

5. Shipping and Delivery

5.1 Shipping Charges: Shipping charges are specified during the checkout process. Shipping rates are subject to change without notice.

5.2 Delivery Time: The estimated delivery time will be provided upon order confirmation. Delays may occur, and we are not responsible for any such delays.

5.3 Shipping Address: You are responsible for providing a correct and complete shipping address. We are not liable for any delivery issues arising from incorrect information provided by you.

6. Returns and Refunds

6.1 Return Policy: We accept returns within 14 days of receiving the product. The product must be in its original, unaltered condition.

6.2 Refunds: Refunds will be processed within 7 business days of receiving the returned product, excluding shipping costs. Refunds requested before your order ships will be refunded in full.

9. Limitation of Liability

9.1 Disclaimer: DesRosiers Studios shall not be liable for any indirect, incidental, or consequential damages arising out of the purchase or use of our products.

10. Governing Law

10.1 Jurisdiction: These Terms and Conditions are governed by and drafted in accordance with the laws of Canada. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Canada.

These terms and conditions are effective beginning the 7th of February 2024, and are subject to change without notice.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions, please contact us at austin@desrosiers-studios.com, or +1 (226) 935-7939.